Your Work Stays Yours.

otto is operated by studywithotto (ABN 89 774 636 516), based in Australia. We are the entity responsible for the personal information handled through the otto app and website, in line with the Australian Privacy Principles. You can reach our privacy contact at hello@studywithotto.com.

Only what's needed to coach a student's study:

• Account: name, email, year level and the subjects being studied.
• State at sign-up: which state your internet connection appeared to be in when you created your account — Victoria, New South Wales, elsewhere in Australia, or overseas. We use it to set you up for the right certificate (VCE or HSC) without asking, and we keep it so we can check that we got it right. We do not record your IP address, your town or your location at any other time.
• Parent or guardian email: only if a student chooses to add one, so we can send a short weekly progress digest. Leave it blank and we send nothing.
• Study material: notes, handouts and past papers a student chooses to upload, which we turn into lessons and practice.
• Activity: quiz results, topic mastery, study sessions, timetable and the questions asked of Otto, used to show progress and pick what to study next.

Otto is powered by Anthropic's Claude. When a student asks a question, the relevant context is sent to the Claude API to generate a reply, and that's it. Under Anthropic's API terms, that content is not used to train their models. We also never train our own models on student data.

Otto is deliberately built to teach, not do the work for you. It explains, guides and checks understanding, and it declines to complete assessments, so a student's marks stay their own.

• Data is stored with our infrastructure provider (Supabase) and encrypted in transit.
• Row-level security is enforced on every table: a student's data is only ever readable by that student's own logged-in account.
• Access to the account is protected by the student's login.

Your data is stored by our infrastructure provider, Supabase, on servers located in Singapore. Your questions to Otto are processed by our AI provider, Anthropic (Claude), on servers located in the United States. By using otto you consent to your personal information being disclosed to and stored by these providers overseas. We take reasonable steps to ensure they handle it consistently with the Australian Privacy Principles.

We use essential cookies to keep you logged in, and analytics tools (Google Analytics and the Meta pixel) to understand how people find and use otto. We also keep our own count of which pages on this website are visited, using a random visitor id in a cookie that is not linked to your name or account. These may set cookies and collect usage and device information.

Advertising measurement goes one step further, and we'd rather be specific than vague about it. When someone starts a paid subscription, we send Meta a one-way scrambled (hashed) version of their email address and account id, together with the amount paid, so we can tell which ad led to it. Meta cannot read an email address back out of the hash, but it can match it against an account it already holds. We do not send your notes, your quizzes, your conversations with Otto, or anything about how you study.

None of these tools can reach your study content. You can control cookies through your browser settings, and you can email us to have your account left out of advertising measurement entirely — we'll do it, and it changes nothing about your access to otto.

We keep your personal information for as long as your account is active and as needed to provide otto. If you delete your account, we remove the associated personal data within a reasonable period, except where we're required to retain limited records (for example, transaction records for tax and accounting) or where data has been de-identified.

otto is built for VCE and HSC students, and many of them are under 18. We collect only what's needed to provide the study coaching described here — we don't ask for your date of birth, your home address or your phone number.

We never sell student data, and no study content ever reaches an advertiser. Our own advertising is targeted at adults aged 18 and over, though we know younger students find otto and sign up. The advertising measurement described above is the only place a student's information touches an advertising platform, and you can ask us to exclude any account from it.

If you're a parent or guardian with questions about your child's information — including asking us to delete it, or to keep their account out of advertising measurement — contact us at the email below and we'll act on it.

You can see everything otto holds about you inside the app, and can correct it, export it, or permanently delete your account and its data at any time. If you have a privacy concern, email us and we'll respond within a reasonable time. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Email us at hello@studywithotto.com and we'll get back to you.

This is otto's privacy policy, written in plain English and covering how we handle personal information under the Australian Privacy Principles. We may update it from time to time; the "last updated" date above reflects the current version, and material changes will be notified in the app.